What happens if I might struggle to repay my loan - can I extend?

We understand that unexpected stuff happens in life - that's why we offer our service! But we normally require full repayment on the date you originally pick. For that reason we won't keep rolling your balance endlessly from month to month, which can sometimes happen with payday loans, credit cards and overdrafts. 

If there's an unavoidable change in your circumstances, however, you may extend your loan for up to a month from the current promise date on a strictly limited basis. You can do this yourself by logging into the MyAccount area of the site, or clicking here.

Simply select the new date and you'll be shown exactly how much extra your repayment will be. Remember that extending a loan will always cost you more and should therefore be avoided if possible. A £10.00 extension fee will be added to your balance and interest will continue to accrue (at the same rate as normal) during the extension period. 

Unlike some less scrupulous lenders, we also require a part-payment of the current balance to approve an extension. First-time borrowers must reduce their outstanding balance by 20% and returning customers by 10%. This not only helps rebuild our faith in you, but also reduces the outstanding balance on which interest will apply. So please only arrange an extension if you're happy with these terms and have the cash available to make a part-payment.